Privacy Policy

edgeffect is committed to protecting the privacy of its customers

Edgeffect™ is committed to protecting the privacy of your information. This Privacy Policy describes our Web site and platform privacy practices (“Privacy Policy”). This Privacy Policy applies to data collected by Edgeffect Corporation and its subsidiaries (“Edgeffect”) through the Edgeffect.com Web site, other webpages that we operate in which we post a direct link to this Privacy Policy, and the Edgeffect Platform (each a “Edgeffect Site”). By voluntarily using an Edgeffect Site and/or providing data or other information via an Edgeffect Site, you are indicating your consent to this Privacy Policy and agree to be bound by its terms.

Edgeffect is applying for TRUSTe’s Privacy Seal, signifying that this Privacy Policy and associated practices will have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements and the TRUSTed Cloud Program Requirements in due course. This will include: transparency, accountability, and choice regarding the collection and use of your personal information.

The TRUSTe program does not cover information that may be collected through downloadable software. The TRUSTe program covers only information that is collected through this Web site http:www.edgeffect.com and our cloud platform.

TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or concerns regarding this Privacy Policy please contact the Edgeffect Privacy Administrator at: privacy@edgeffect.com.

Edgeffect will apply for the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework, in due course, as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Edgeffect intends to adhere to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, please visit http://www.export.gov/safeharbor/.

  1. Personal Information We Collect From You
    1. You can visit an Edgeffect Site without telling us who you are and without revealing any information about yourself. There are times, however, when we may need certain personally identifiable information (“Personal Information”) from you.
    2. You may choose to provide us with Personal Information (such as your name, email address, phone number and company name) through an Edgeffect Site when you elect to register with Edgeffect in order to download or access our products or services. When you provide Personal Information, in order to register with Edgeffect, such Personal Information will be used in order to provide you with access to the requested products, services content and/or information.
    3. We may also use the Personal Information to help us understand whom is using our products and services and to help us manage, more effectively, business development activities. Edgeffect may also use Personal Information for marketing purposes. For example, Edgeffect may use information you provide to contact you to further discuss your interest in our products or services and to send you information regarding Edgeffect and its partners, such as information about promotions or events. If you tell us that you do not want us to use this Personal Information as a basis for further contact with you, we will respect your wishes.
  2. Information Related to Data Collected for our Clients
    1. In the case of individuals using the Edgeffect Platform, Edgeffect collects information under the direction of its business clients (“Clients”) acting on your behalf and has no direct relationship with the individuals whose personal data it processes. Edgeffect works with its Clients to help them provide notice to their customers and end users concerning the purposes for which Personal Information is collected.
  3. Choice
    1. If you are a customer of one of our Clients using the Edgeffect Platform and would no longer like to have your Personal Information used by Edgeffect or the Client, please contact that Client directly. If you seek access to data, or seek to correct, amend, or delete inaccurate data, collected by Edgeffect under the direction of our Clients, please direct your query to the Client (the data controller). If the Client requests Edgeffect to remove the data, we will respond to the request within 30 business days.
  4. Service Providers and Onward Transfer:
    1. Edgeffect may transfer Personal Information that we collect under the direction of our Clients to companies that help us provide our service. Transfers to these third parties are covered by the provisions in this Privacy Policy regarding notice and choice and the service agreements we have with our Clients.
  5. Newsletters:
    1. If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you with a way to unsubscribe. Please see the “Choice/Opt-out” section of this Privacy Policy.
  6. Statistical Information:
    1. In addition, we sometimes collect anonymous information from visits to a Edgeffect Site to help us provide better customer service and to make an Edgeffect Site as user friendly as possible. For example, we keep track of the domains from which people visit an Edgeffect Site, and we also measure visitor activity on Edgeffect Sites. However, when we do so, we do so in ways that keep the information anonymous. Edgeffect may use this data to analyze trends and statistics. None of the information described in this paragraph is reviewed at an individual level.
  7. Cookies:
    1. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on all Edgeffect Sites. We do not add the information we store in cookies to any Personal Information you submit while on an Edgeffect Site. We use both session ID cookies and persistent cookies. We use session ID cookies to make it easier for you to navigate an Edgeffect Site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Edgeffect uses persistent cookies to store a unique cryptographic hash value so you do not have to enter your username more than once on a given computer. The information stored does not contain any Personal Information.
  8. Third Party Cookies:
    1. An Edgeffect Site may use cookies that permit select third party partners to serve your Edgeffect-related content on their sites or elsewhere on the Internet. This is based on your prior visits to an Edgeffect Site. The use of cookies by third parties, is not covered by our Privacy Policy. We do not have access or control over these cookies.
  9. IP Addresses:
    1. When you visit an Edgeffect Site, Edgeffect collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, Edgeffect uses IP addresses to monitor the regions from which customers and visitors navigate to an Edgeffect Site. Edgeffect also collects IP addresses from customers when they log into the Edgeffect Platform as part of Edgeffect’s security features.
  10. Web Beacons/Usage Analytics:
    1. Edgeffect employs, web beacons and usage analytics software that help us better manage content on an Edgeffect Site by informing us what content is effective. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by web beacons to our customers’ Personal Information.
  11. Links to Other Web Sites:
    1. An Edgeffect Site may contain links to other Web sites. Edgeffect is not responsible for the privacy practices or the content of such Web sites. The links from an Edgeffect Site do not imply that Edgeffect endorses or has reviewed the third party Web sites. We suggest contacting the operators of those Web sites directly for information regarding their privacy policies.
  12. Project Invitations:
    1. If you choose to invite others within your organization to a report or project on an Edgeffect Site, we will ask you for the other user’s name and email address. We will automatically send him/her a one-time email inviting him/her to visit an Edgeffect Site. Edgeffect stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Invited users may contact us at privacy@edgeffect.com to request that we remove this information from our database.
  13. Blogs/Forums/Chat Rooms/Bulletin Boards:
    1. If you use a blog, forum, chat room or bulletin board on an Edgeffect Site (“Forum(s)”), you should be aware that any Personal Information you submit in a Forum can be read, collected, or used by other users of such Forums, and could be used to send you unsolicited messages. We are not responsible for the Personal Information you choose to submit in a Forum. To request removal of your Personal Information from our Forums, contact us at privacy@edgeffect.com.
  14. Customer Testimonials:
    1. Edgeffect may post customer testimonials on an Edgeffect Site, which may contain Personal Information. We obtain our customers’ consent prior to posting their testimonials. If you wish to update or delete your testimonial, contact us at privacy@edgeffect.com.
  15. Social Media Widgets:
    1. Edgeffect Sites include social media features, such as the Facebook “Like” button and widgets, such as the Share this button or interactive mini-programs that run on an Edgeffect Site. These features may collect your IP address, which page you are visiting on an Edgeffect Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the applicable Edgeffect Site. Your interactions with each feature are governed by the privacy policy of the company providing it.
  16. Our Disclosure of Your Personal Information and Other Information
    1. Edgeffect is not in the business of selling your Personal Information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Information with certain third parties without further notice to you, as set forth below:
      1. Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.
      2. Related Companies: We may also share your Personal Information with our subsidiaries, affiliates and other related companies for purposes consistent with this Privacy Policy.
      3. Credit Card Processing: We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use billing information except for the sole purpose of credit card processing on Edgeffect’s behalf.
      4. Agents, Consultants and Related Third Parties: Edgeffect, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide it with the information that it needs to perform its specific function.
      5. Legal Requirements: Edgeffect may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Edgeffect, (iii) act in urgent circumstances to protect the personal safety of users of an Edgeffect Site or the public, or (iv) protect against legal liability.
  17. Other Disclosures of Personal Information:
    1. Edgeffect participates in certain third party marketing arrangements using web analytics tools similar to Google analytics. These third party marketing arrangements pool together contact information collected through any forms or Edgeffect email campaigns and any other opted-in website forms or email campaigns to identify a visitor to the Edgeffect Site. Whenever a visitor goes to any third party opted-in website, Edgeffect may receive in the pooled marketing reports certain Personal Information about you, limited to your name and email address, even if you have not directly provided us this information.
    2. Edgeffect may also use cookies to personally identify you so that Edgeffect can understand your actions on our website. Edgeffect may receive information that identifies you personally within the third party marketing reports based on links you have clicked in emails or information you have submitted in online web forms. This Personal Information may be provided to Edgeffect as a result of information you provide third parties on non- Edgeffect Web sites.
    3. If you HAVE NOT enabled “Do Not Track” functionality in your web browser, then Edgeffect may continue to gain access to your Personal Information as identified in the third party marketing reports, based upon your use of and access to non-Edgeffect Web sites. If you HAVE enabled “Do Not Track” functionality in your web browser, then Edgeffect’s use of and access to your Personal Information by way of the third party marketing reports will be strictly limited, and your personally identifiable cookies will expire within 48 hours. Edgeffect will never share information about your page view visits on our site with other non- Edgeffect Web sites. Edgeffect will never sell your page view visits to any third parties.
  18. Joint Offerings:
    1. From time to time, Edgeffect may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly offered product or service from us, Edgeffect may share information collected in connection with your purchase or expression of interest with our joint promotion partner(s). Edgeffect does not control our business partners’ use of the information we share with them, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
  19. International Transfer of Information Collected:
    1. To facilitate Edgeffect’s global operations, Edgeffect may transfer and access information regarding Edgeffect customers from around the world, including the United States. This Privacy Policy shall apply even if Edgeffect transfers information regarding Edgeffect customers to other countries.
  20. Customer Data:
    1. Edgeffect customers may electronically submit data or information to the Edgeffect platform for hosting and processing purposes (“Customer Data”). Edgeffect will not review, share, distribute, or reference any such Customer Data except as provided in the Edgeffect Terms of Use, or as may be required by law. In accordance with the Edgeffect Terms of Use, Edgeffect may access Customer Data only for the purpose of providing the Edgeffect services, preventing or addressing service or technical problems, at an Edgeffect customer’s request in connection with customer support matters, or as may be required by law.
  21. Security:
    1. Personal Information collected through an Edgeffect Site is kept in a secure database and all reasonable precautions are taken to secure this data. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from an Edgeffect Site may not be secure. Therefore, you should take special care in deciding what information you send to Edgeffect via email. Please keep this in mind when disclosing any Personal Information to Edgeffect via the Internet. The security of your Personal Information is important to us. When you enter sensitive information on our registration pages or order forms, we encrypt that information using secure socket layer technology (SSL).
  22. Choice/Opt-out:
    1. If you no longer wish to receive our emails, newsletters or other communications you may unsubscribe at any time by using the unsubscribe link located at the bottom of such communication or by sending us an email at privacy@edgeffect.com.
  23. Changes to Our Policy:
    1. We may change our business and an Edgeffect Site from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. Edgeffect reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective. Please review this Privacy Policy periodically, and especially before you provide with Edgeffect any Personal Information. This Privacy Policy was last updated on the date indicated at the bottom of this Privacy Policy. Your continued use of an Edgeffect Site after any changes or revisions to this Privacy Policy have been published shall indicate your agreement with the terms of such revised Privacy Policy.
  24. Correcting, Updating and Accessing Your Personal Information:
    1. You will have the right to contact us to request information about the Personal Information we have collected from you and to request the correction, modification or deletion of such Personal Information. To make such a request and/or to pose any other questions regarding this Privacy Policy, please contact Edgeffect via email at privacy@edgeffect.com. You may also correct, modify or delete your registration information by logging into your Edgeffect account and going to the account settings page.
    2. Requests made to Edgeffect to access, change or delete Personal Information will be addressed within 15 business days. We will retain your Personal Information we collect from you and that we process on behalf of our Clients for as long as your account is active or as needed to provide you services. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
  25. California Privacy Rights:
    1. If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Edgeffect to its affiliates and/or third parties for their direct marketing purposes. To make such a request, please send an email with your first name, last name, mailing address, email address, and telephone number to Edgeffect at the address below. Please include “California Privacy Rights” in the subject line of your email.
  26. Congtact Us:

If you have questions or comments about this Privacy Policy, please contact us through the information below:

Edgeffect Corporation:
2161 Chain Bridge Road, Vienna, Virginia 22182
Email: privacy@edgeffect.com